Last updated: September 22, 2026
Who we are
Grandma C’s Sourdough Bakery operates grandmacbakery.com. This policy explains how we collect and use information when you visit our website, place an order, or contact us.
Information we collect
We collect the information you provide during checkout or when contacting us, including your name, email address, phone number, billing address, and order details.
If you create an account, we also store the account information you provide. Our website and service providers may collect technical information, such as your IP address and browser information, to operate and protect the website.
How we use your information
We use your information to process orders, arrange pickup, send order confirmations and updates, answer questions, resolve order issues, process payments, prevent fraud, and maintain necessary business records.
Service providers and payments
We share information with service providers as needed to host our website, process payments, and deliver emails. We may also disclose information when required by law.
If you pay by card, your payment information is handled by the payment provider selected at checkout. We do not store your full card number on our website.
Cookies
Our website uses cookies to remember your shopping cart and support checkout and account features. You can control cookies through your browser settings, but disabling them may prevent parts of the store from working correctly.
Email records
We send emails related to your orders and inquiries. We may keep copies of these messages, including their contents and delivery records, for customer service and troubleshooting.
How long we keep information
We retain personal information for as long as reasonably necessary to fulfill orders, provide customer service, resolve disputes, and meet applicable accounting and legal requirements.
Your privacy requests
You may contact us to request access to, correction of, or deletion of your personal information. We may need to verify your identity before handling a request. Some information may need to be retained for legal or recordkeeping purposes.
Changes to this policy
We may update this policy as our business or website changes. The latest version will be posted on this page with an updated date.
Contact us
For privacy questions or requests, contact Grandma C’s Sourdough Bakery at grandmacbakery@gmail.com.